Why was I charged customs fees on my package?

Last Updated: Mar 31, 2014 02:25PM CDT

ORDERS SHIPPING TO DESTINATIONS OUTSIDE THE UNITED STATES MIGHT INCUR IMPORT FEES AND DUTIES & TAXES THAT ARE NOT REFLECTED IN OUR PRICES. IF DUTIES AND TAXES ARE IMPOSED ON YOUR ORDER, THEY ARE DUE AT TIME OF DELIVERY. PLEASE CONSULT YOUR LOCAL CUSTOMS OFFICE FOR MORE DETAILS ABOUT YOUR COUNTRY'S DUTIES AND TAXES. 

PER THE TERMS OF OUR RETURN POLICY, PLEASE NOTE THAT SHIPPING ARRANGEMENTS AND COSTS INCURRED TO RETURN ITEMS ARE THE CUSTOMER’S RESPONSIBILITY.


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